Case Studies

The Challenge

^{Facing low customer loyalty and conversion rate Burju Shoes needed a solution that would help them leverage email and retention marketing to generate consistent revenue while building deeper relationships with their highly engaged and ultra specific audience.}

The Solution

^{Establishing the brands email and retention channels from scratch, we started by building out a set of core email automations targeting highly specific segments of their audience with messaging that fit their individual customer journey.}

^{To boost customer loyalty, we introduced custom loyalty automations that engaged and rewarded their most loyal customers while encouraging less engaged list members to join this exclusive club.}

^{Burju’s campaign calendar is designed to further engage their customer base with targeted content that adds value and keeps them interested in the brand’s products.}

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The Challenge

^{When they reached out to us, they were investing lots into paid advertising and were looking to implement a system that could help them convert more of this traffic into high value customers.}

The Solution

^{We’ve supported them by first focusing on turning their visitors into email subscribers, which gave the brand a chance to nurture and eventually convert more people.}

^{To achieve that, we deployed a set of highly personalized customer journeys addressing any potential objections that might be stopping customers from making a purchase.}

^{In addition to new, highly personalised customer journeys, we created a marketing campaign calendar to continuously nurture the brands’ audience, generate repeat purchases and support the brand during crucial sale events.}

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The Challenge

^{Shopango was looking to compliment their existing marketing efforts by employing advanced email and retention marketing strategies.}

^{Even though they were seeing some success by managing their email marketing inhouse, they were looking to add more expertise to their approach and boost their results from this channel.}

The Solution

^{Reach Realm’s strategy team devised a retention focused email marketing strategy with a focus on boosting Shopango’s conversions and customer lifetime value.}

^{We started by launching a set of core eCommerce automations, structured based on the brands business goals and needs of their customers.}

^{To capture the attention of their subscribers, we redesigned their emails to be more on brand and optimised the layout for conversion.}

The Challenge

^{As a well-positioned brand with a strong mission, Coconut Matter knew they needed to fully utilize the momentum and email list they gained with their KickStarter campaign to propel their results of their Shopify store.}

^{At the time they began working with Reach Realm they did have a considerably sized list that needed to be engaged with quality content in order to increase brand awareness and generate consistent sales.}

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The Solution

^{In the spirit of the brand, Reach Realm approached the project with sustainability in mind.}

^{We’ve planned and built out a system of email marketing automations that help Coconut Matter stay in touch with their audience and get that audience acquainted with the brands’ mission on autopilot.}

^{Our content-heavy approach to their email marketing allows the brand to build lasting relationships with customers that share their values, and keeps them buying from Coconut Matter.}

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